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Welcome to www.gomaco.com's area with information designed for our equipment distributors. Check back here often for news, information and tidbits to help you keep up to speed on GOMACO Corporation!
Upcoming Shows & Events
Place Your Literature Orders OnlineWe have an online form where distributors can place orders for GOMACO literature. Please evaluate your literature needs carefully prior to placing your order. Brochures are available in quantities of 10, 25, and 50. Click here to use the form.
Video Productions Available On DVDThe following video presentations are available on DVD. To request any of the presentations, call 800-831-2320 or 712-364-3347, and ask for the Advertising Department, or send an e-mail to info@gomaco.com.
GOMACO Co-op Advertising Program GuidelinesWe have programs in place with ACP publications, Construction Equipment Guide, and McGraw Hill. Guidelines for our Co-op Program: The GOMACO Co-op Program is 50-50 with GOMACO “provided” advertising material We prefer that the publication bill GOMACO 50 percent and you 50 percent Extraordinary Programs. Please submit, before placement: • When GOMACO ad or ads will run • Where the ad or ads will run • What the Per Insertion and Total cost will be • What material will be placed • If material is not provided by GOMACO, the material needs to be approved before placement Generally, GOMACO advertising is full page We do not co-op advertising material that includes other manufacturers Anytime there is a reference to our company name, GOMACO should be in all caps
International Co-op Program Guidelines: Need to provide GOMACO a media kit from chosen book (circulation and rates) Need to provide Proof of Performance paid billing and tear sheet for reimbursement Co-op amount will be credited to distributor’s account
24-Hour Emergency Assistance From The Service DepartmentA representative from the GOMACO Service Department is available 24 hours a day. Due to the different time zones and long and unusual hours that contractors work, GOMACO has created a phone line for after-hour emergencies. Simply call the emergency number, 712-364-4716 to be connected with a GOMACO service representative. You'll hear a short buzzing noise or tone, but don't hang up. The noise indicates that the call is being transferred to the representative on call. Dennis Ernst, service/warranty manager, or DeWayne Krayenhagen, service and warranty, will be available to answer contractors' emergency questions. This line is available only for emergency situations when GOMACO facilities are not open for regular hours. During normal hours, simply call the Service Department for assistance.
Engine Warranty PolicyGOMACO has been involved with meetings lately with our engine manufacturers and one of the concerns mentioned was engine warranty and when it starts. If the machine is shipped directly from GOMACO to the contractor, the warranty information is filled out at the factory and registered when the machine ships. If the machine is sold to a distributor as a stock machine, the warranty information is sent to you (the distributor). Do not fill out this information until the machine is sold. This ensures the customer receives the longest possible warranty time on their engine while it's working in the field and not sitting on the lot.
John Deere Engine LookupFinding the closest John Deere engine dealer is now easier, thanks to a link on the GOMACO web site. Just visit the Industry Links page and scroll down until you see the heading "Suppliers & Friends in the Industry." Under there is a link called "John Deere Dealer Locator." Simply click on that link and it will take you to the John Deere site.
International Manuals AvailableGOMACO has several different operation manuals in various languages other than English. We now have a variety of manuals in Spanish, French, German and Dutch. We also have some manuals in Portuguese and Russian. These manuals contain the controls and gauges chapter, the set-up chapters and the maintenance chapter. The troubleshooting chapter for most of these manuals is not translated, but is available as a stand-alone "Troubleshooting Guide" in English. Contact Shari Simmons at GOMACO University, 800-831-2320, extension 5272, or shari@gomaco.com, to see if the manual you require is available. GOMACO Parts OnlineParts ordering online is now available to all GOMACO distributors. Click here to enter the parts site. Get Linked!Want more action on your Web site??? Then get your site linked to ours! We offer links to our distributors' Web sites, as well as links to sites by construction publications and organizations. If you want a link from gomaco.com to your Web site, send an e-mail to bwonder@gomaco.com and we would be happy to provide you with one. Photo CD AvailableGOMACO is offering a photo CD for your use. The photo CD contains hundreds of photos of GOMACO equipment in numerous applications. If you would like one, please send a message to tgrell@gomaco.com. Please include your full name & address.
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